Policies

Safeguarding policy

Our charitable activities include working with children and, on occasion, vulnerable adults. The purpose of this policy is to protect them and provide stakeholders and the public with the overarching principles that guide our approach in doing so.

Complaints policy

Whilst we make every effort to meet peoples’ expectations, circumstances may arise where an individual has a concern and wishes to bring this to our attention. We will take all reasonable steps to resolve the situation, in everyone’s best interests.

Social media policy

Alnwick Civic Society has a very positive reputation and this is extremely important in delivering our charitable work.  Social media plays a large role in helping us foster this reputation, communicate with all our stakeholders and advance our charitable and community aims. This policy is intended to set out how we can use social media effectively and ethically, how to avoid problems and how to respond when issues do arise.

Equity, diversity and inclusion policy

We are committed to being an equitable, diverse and inclusive organisation.
This means: being fair, impartial and providing equal opportunities for volunteers and members of the society; recognising, respecting and celebrating our differences; creating an environment where everyone feels welcomed and valued.